The SEBI vide its master circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 dated July 31, 2023 (updated as on August 4, 2023) provided for a common online dispute resolution portal for resolving grievances/disputes of investors in the Indian Securities Market. In line with this circular, a gradual process for resolving disputes of investors exist under the ambit of SEBI and Stock Exchanges & Depositories. Therefore, in case of any grievances, the investor shall first approach the Company/RTA. If the investor is not satisfied with the resolution provided by the Company/RTA, he/she may file the concern/complaint on SCORES which is SEBI's investor grievance redressal portal. If the investor is further dissatisfied with the resolution on SCORES, he/she may file the concern/grievance on SMART ODR and the issue will be redressed accordingly. The link of SCORES Portal and SMART ODR Portal are provided hereunder for quick access. Further, the complete copy of the circular is also placed below.
Download Circular- SCORES - https://scores.gov.in/scores/Welcome.html
- SMARTODR - https://smartodr.in/login
